Introduction
Quality Assurance is a dynamic and ongoing process, requiring consistent strategies, actions, and efforts to establish and uphold high standards in higher education. Managing quality assurance—including its processes, procedures, and assessment results—poses substantial challenges. Effective management becomes even more complex as practitioners seek accessible guidelines, examples of best practices, and tools to support and facilitate this process.
Since its inception, the Quality Enhancement Cell (QEC) at Kohsar University Murree has worked under the guidance of the Higher Education Commission of Pakistan (HEC). HEC is committed to enhancing the quality of higher education across Pakistan, aiming to bring university standards in teaching, learning, research, and service to an international level. To support these efforts, the QEC at Kohsar University Murree has focused on internal quality measures by adopting Self-Assessment methods aligned with HEC’s standards. Additionally, it oversees a meta-quality assurance framework by applying the Institutional Performance Evaluation standards.
The QEC also addresses the needs of various stakeholders by implementing a variety of HEC-recommended surveys. Another crucial aspect of the QEC’s role is to monitor the university’s rankings at both the national and international levels, contributing to its continuous improvement and global standing.
The Quality Assurance Agency (QAA) at HEC, along with QECs at other institutions, upholds essential principles of quality assurance, including openness, transparency, fairness, equity, and accountability, in line with global practices. These principles underpin their work and drive the continuous advancement of quality across higher education institutions.